The entire team of the ARCOTEL Kaiserwasser constantly persues to ensure that our guests have a nice and pleasant stay. Knowing that our guests are happy and satisfied is the perfect reward.It makes us cheerful to read feedback letters like this from a Czech guest:
Excerpt:
"In reference to my present stay at ARCOTEL Kaiserwasser in Vienna, I would like to take this opportunity to express my gratitude and appreciation to the great and outstanding service we have experienced with your staff members...
... the name of this lady is Ms. Sabine Rennich and the gentleman Zaldy Villa. This lady has proven that it is still possible nowadays to approach customers with the outstanding perfect hotel service. Mr. Villa was a great help as well when we were asking about the tourist attractions in the area.
... Ms. Rennich was able to help us and serve our needs within a few minutes. This is something what we really appreciate! Her friendly, but very professional approach was really great. I travel very often, but did not meet for a quite long time such a professional staff member as she is! I really appreciate that you have such great staff members! Wish, each hotel in the world would have such nice, organized and helpful staff members as Ms. Rennich and Mr. Villa are.
... I am sure next time I visit Vienna, I will come back to your hotel! ..."
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The Picture show one of the hotel of this Arcotel group. It provides luxurious facilities to its guests and customers. It gives special attention to VIP guests too.
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